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Privacy Policies

The ZOONLOYALTY.APP website and ZOONLOYALTY Software are the property of ZOON LOYALTY LLC, which is the controller of your personal data.

We have adopted this privacy policy, which determines how we process information collected by ZOONLOYALTY, which

also provides the reasons why certain personal data about you must be collected. Therefore, you must read this privacy policy before using the ZOONLOYALTY website.

We protect your personal data and commit to guaranteeing its confidentiality and security.

Scope of our Privacy Policy

The privacy policy applies to all information that you provide to ZOONLOYALTY through the website or within the

contracted software. ZOONLOYALTY also collects detailed information about your business such as its address, contact information and customer authentication account details.
If you have sent information to third parties through our site or service, we are not responsible for any information

collected by these third parties.

Updating Personal and Non-Participant Information

ZOONLOYALTY allows its visitors to freely update, correct or erase any information maintained by ZOONLOYALTY. To do so, visitors must locate links and other available tools on the ZOONLOYALTY website or contact ZOONLOYALTY by email.

Visitors who do not wish to receive materials distributed through the ZOONLOYALTY email list must notify ZOONLOYALTY through the same methods.


ZOONLOYALTY has no direct relationship with the individuals whose personal data it processes. An individual accessing

the site to correct, change or erase inaccurate data or withdraw consent to be contacted must also contact

ZOONLOYALTY (the controller of the information). We will respond to your access request within 30 days.

Personal information we collect

When you visit the ZOONLOYALTY.APP or enter into our software contract, we automatically collect certain information

about your device, including information about your web navigation, IP address, time zone and some of the cookies installed on your device. Additionally, as you navigate, we collect information about the individual web pages or products that you see, what web sites or search terms you enter online and how you interact. We refer to this information as

“device information”. During registration, we may also collect personal data that you provide (including, among other things, name, last name, address, payment information, etc.) in order to comply with the agreement.
ZOONLOYALTY also provides a platform where our customers can create Loyalty marketing programs to promote their services and retain customers. To successfully participate in these programs, your contact information (such as name, email, Open ID, Oauth authorization tokens and information given to third parties in your profile like Facebook, Twitter, Hotmail, Google and Yahoo), mailing address, telephone number, program profiles on their customers’ websites (which may include information such as account ID, gender, organization details, birthday, product use and order history) is

stored. We will also store credit card payment information, so you can pay your monthly invoices. To pay cash rewards to our customers, we store the PayPal username. You may notify us if you do not wish to provide personal information, with

a warning that if you do not, you may not be able to participate in the program.


We also store personal information such as Internet Protocol (IP) addresses and reference information on all website

visits. We use this information to provide customer support service on sales and to analyze the behavior of our website visitors.

Shared information policy

We share your information with third parties in the manner described in this privacy policy. We do not sell your personal information to third parties. We may provide your personal information to third parties, such as hosting companies, to

help us with our business activities. These companies are authorized to use your personal information to provide us with these services, only if necessary.

We may also disclose your information:


If it is required by law to comply with a summons or legal proceeding.


When we believe on good faith that the aforementioned disclosure is necessary to protect our rights, to protect your security or the security of others, to investigate fraud or to respond to a request from the government.


If ZOONLOYALTY is involved in a merger, acquisition or sells all or part of its assets, you will be informed via email and/or a prominent notice on our website of any change in property, use of personal information and any option you may have

with respect to your personal information.
We only share information with other third parties with your prior consent.

Why do we process your data?

Our highest priority is the security of customer data, as such, we only process the user’s minimum data, only in the

manner that is absolutely necessary for maintaining the website. The automatically collected data is only used to

identify potential abuse cases and to establish statistical information about the use of the website. This information is not added in such a way that identifies any particular system user.

You can visit the website without telling us who you are or revealing any information that could personally identify you. However, if you wish to use some of the website functions, to receive our newsletter or to provide other details to

complete a form, you can give us your personal information such as name, last name, city of residence, organization and telephone number. You can choose not to provide your personal data, but it is possible you may not be able to access some of the website’s functions. For example, you will not be able to receive our newsletter nor contact us directly

through the website. Users who are unsure of which information is mandatory may contact us at

We will keep your information during the time your program is active or up to when it may be necessary for providing you services. If you wish to cancel your account or to request that we no longer use your information to provide services, contact us as described below. We will maintain and use your information if it is necessary to comply with our legal obligations, resolving disputes or fulfilling our agreements. If you would like the information we have to be erased, please contact us as described below. We will respond to your request within 30 working days and remove the data within 60 working days.


Additionally, your ZOONLOYALTY program (including comments) and the user ID will not be transferred or sold to a third party.

Your rights

If you are a European resident, you have the following rights associated with your personal data:

  ·  The right to be informed.
  ·  The right to obtain access.
  ·  The right to request that it be corrected.
  ·  The right to request it be erased.
  ·  The right to object to its processing.
  ·  The right to data portability.
  ·  The right to contest it.
  ·  Rights in relation to automated decision-making and preparation of profiles
If you wish to exercise these rights, notify us through the contact information that follows.

Also, if you are a European resident, we emphasize that we are processing your information to comply with the contracts

we must have with you (for instance, if you complete a request through the website or another manner to follow the legitimate commercial interests listed above). Additionally, keep in mind that your information may be transferred

outside of Europe, including to Canada and the United States.

Links to other websites

Our website may contain links to other web sites that are not our property nor controlled by us. Keep in mind that we are

not responsible for the aforementioned websites nor the privacy practices of third parties. We recommend that you be careful when you are leaving our website and that you read the privacy statements of each site that may collect

personal information.

Information security

We secure the information you provide on computer servers in a controlled and secure environment, protected from unauthorized access, use or disclosure. We maintain reasonable administrative, technical and physical security

measures to protect against unauthorized access, use, modification and disclosure of personal data under that control

and care. However, we cannot guarantee the transmission of data through the Internet or wireless networks.

Legal Disclosure

We disclose any information we collect, use or receive if it is required or legally permissible to comply with a summons or similar legal proceeding and when we believe in good faith that it is necessary to protect our rights, to protect your

security or the security of others, to investigate fraud or to respond to a request from the government.

International Users

The website is hosted in the United States. All information, that you send, is stored and processed within the U.S., which

may not have the same data and privacy protection laws as your country. In regard to your personal information, you agree to:


the use of your personal data for the previously identified uses according to the privacy policy and transfer of your

personal data to the United States, as indicated above.


Please, keep in mind that your information may also be processed in the country where it was collected, as well as within countries where laws related to information processing may be less stringent than your country’s laws.

Contact Information

If you would like to contact us to learn more about this policy or to communicate with us about any other matter related to individual rights and your personal information, you can
1. Send us an email at
2. Write us at the following address: Zoon Loyalty, LLC 848 Brickell Ave, Miami, FL 33131

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